Vegas Hero from Genesis Global is an interesting place to go gaming. Offering up that old school Vegas feel with plenty of live casino titles along with slots. On the homepage is a list of winners which scrolls, showing you the biggest winners on any particular day. Next to this you’ll see the biggest jackpots to win so you can tell which games are worth playing.
As you scroll down you’ll be greeted with various different titles, these are split into categories such as new, trending or table games. New titles appear here too, right now the newest games are Wild Luchador and Beef Lightning Megaways. You can also filter via gaming studio if you know the types of games you like best.
Help & Support
If you hit the question mark in the top right corner you’ll get to the support section of Vegas Hero. This will pop out with an FAQ allowing you to search various different categories of questions such as how do I play blackjack?
Another option here is the contact us area where you’ll see two different telephone numbers, depending if you’re UK or Europe based. The other option you have here is a web form from which you can expect an email response. This area also lets you reset your password if you’re having problems accessing your account. There is also a rundown of all payment methods which are available here.
Responsible Gambling Information
Vegas Hero operates a good responsible gaming policy. They firstly offer a set of 13 different questions to see if you have a gambling problem. Essentially if you say yes to any of these questions they would recommend you contact one of the gambling counseling organisations for help.
You can set various limits to help restrict the amount of gaming you are doing. You can do a deposit or session limits for example. All these you can do in different time periods of your choosing, normally daily, weekly or monthly. Self exclusion is an option if you need to take an enforced break and this can be for a long period of time up to 6 months.
Depositing & Withdrawals
To make your deposit on the Vegas Hero website you’ll need to choose one of their recommended payment methods which you can find in the support section. This list is pretty large and includes Jeton, Trustly and ApplePay amongst others. Make sure you have the minimum deposit of just £10 to start.
When you want to make a withdrawal, be aware that a few of these can take one to three business days. The minimum withdrawal is £20 on most of these options although ApplePay will allow a minimum of £10.
Licensing & Regulation
Vegas Hero is licensed and regulated by the Malta gaming authority and also by the British gambling commission on the account 45235.
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